Your audits stay on your device.

Standard audit content is stored locally on the device under the A1 Audit identity used to create or import it. Encrypted .a1gxpx packages and generated DOCX files are stored where the user chooses to save or share them.

A1 Audit does not centrally hold the questionnaires, answers, notes, findings, evidence, document references or generated reports.

A common cause is a login mismatch. The information may still be on the device but not visible under the identity currently in use.

• Check the exact spelling of the email.
• Check which passkey-provider account was used.
• Confirm the same local A1 Audit profile.
• Do not create another identity simply because audits are not immediately visible.

A1 Audit cannot centrally inspect, switch or combine local identities.

A1 Audit does not have routine central access to locally stored audit records and therefore cannot retrieve, reconstruct or restore them for you.

Limited account, authentication, purchase, support, website or security information may be processed where required for those separate functions.

• Using a different login, email, passkey identity or local profile.
• Losing access to the passkey-provider account.
• Deleting app data or uninstalling the app.
• Resetting, losing, replacing or damaging the device.
• Operating-system, storage or third-party software failure.
• Replacing the device without retaining suitable exports and reports.

• Reusing the correct A1 Audit identity.
• Protecting the device and passkey-provider access.
• Checking the account before creating or importing an audit.
• Exporting important audits after meaningful changes.
• Keeping transfer passwords separate from audit packages.
• Retaining reports and backups according to organisational requirements.

A1 Audit supports preparation, selected-question workflows, evidence capture, reporting, secure transfer and trend review. It does not determine compliance, provide legal or regulatory advice, replace required regulated roles or remove the auditor's professional responsibility.

The end user remains responsible for current and applicable requirements, scope, objective-evidence assessment, findings, conclusions, report review and required follow-up.